The Volunteers Lab
The Volunteers Lab empowers young people to create and lead social initiatives addressing issues in their community through capacity development training, personalised mentorship, funding-assistance, networking, collaboration, resources, tools and stories.
The Volunteers Lab is trying to solve several problems facing young people in their community.
Failure of the current education system to create active citizens: The traditional education system focuses on rote learning and exam-based assessment, neglecting the development of essential life skills such as critical thinking, problem-solving, and creativity. As a result, young people are not being equipped with the necessary skills and knowledge to become active and engaged citizens.
Lack of skill-knowledge-value based knowledge among students: Many young people lack the necessary skills, values and knowledge to become active citizens and contribute to their community. This is partly due to the lack of emphasis on skill-based education in schools and colleges.
Lack of creative spaces for youth: Many young people lack access to spaces where they can express themselves creatively and develop their talents and skills. This lack of access to creative spaces can limit their potential and prevent them from becoming active and engaged citizens.
Lack of community engagement among youth: Many young people lack the opportunity to engage with their community and contribute to social issues. This can be due to a lack of awareness of social issues, lack of support and resources, and lack of opportunities to engage in community service.
Lack of support system to undertake social initiatives: Many young people lack the support they need to take on social initiatives, including funding, mentorship, and resources.
The scale of this problem varies depending on the community, but it is a global issue that affects millions of young people. In India, where we are based, there is a large population of young people, with about 356.4 million people aged 10-24 years. However, only a small percentage of this population is actively engaged in social issues and volunteerism. According to the National Sample Survey Office (NSSO), only 1% of India's population engages in any form of volunteer work.
The consequences of these problems can be severe. Young people who lack the skills and opportunities to become active citizens may become disengaged and disconnected from their community, leading to social and political apathy. This can have a negative impact on their personal and professional development, as well as on the social and economic development of their community.
When young people are not actively engaged in addressing social issues, communities miss out on the unique perspectives, energy, and creativity that youth can bring to solving problems. Additionally, a lack of youth-led initiatives can lead to a lack of innovation and sustainability in addressing social issues. This can also contribute to a lack of civic engagement and a lack of active and engaged citizens, which is essential for a healthy and thriving community.
The Volunteers Lab is an innovative solution to the problem of lack of youth engagement and empowerment in addressing social issues in their communities.
The program provides an intensive training and development program for youth, who are looking to take action and deepen their understanding of a social issue they’re passionate about. The program focuses on the ideation stage of creating a youth-led social initiative, encouraging youth to brainstorm an idea for a social project and develop their leadership skills. This approach is unique and provides a new and significantly improved approach as it not only promotes volunteerism and empowers youth but also provides a comprehensive support system for youth to develop and launch their social enterprise, giving them access to helpful resources and mentorship.
The lab provides an ecosystem for youth to meet, learn and work together, creating a collaborative space for them to ideate, design, execute and outreach their social initiatives. This ecosystem is designed to foster creativity and innovation among youth, which can lead to more sustainable and impactful solutions to social issues.
The lab also provides a platform for youth to share their impact stories, which can inspire and motivate other youth to take action and make a difference in their communities.
In summary, The Volunteers Lab is an innovative solution that provides a new and significantly improved approach to the problem of lack of youth engagement and empowerment in addressing social issues in their communities, by empowering youth through capacity development, community engagement and providing them with a comprehensive support system to develop and launch their social enterprise. This can potentially change the market and enable broader positive impacts from others in this space, by inspiring more youth-led social initiatives and promoting a culture of volunteerism and active citizenship.
The target population of The Volunteers Lab is young people aged between 13–30 years, who are passionate about creating a positive change in their communities. They are typically underserved in terms of education, skills, resources and opportunities to engage in community service. Many of them feel that the traditional education system does not provide them with the necessary skills and knowledge to become active and engaged citizens. They lack access to creative spaces where they can express themselves and develop their talents and skills. They also lack the opportunity to engage with their community and contribute to social issues, due to lack of awareness, support, and resources.
The Volunteers Lab addresses these needs by creating an ecosystem for youth to be active global citizens. It enables the creativity of youth to engage in their community, empowers the skills of youth to enhance their capacity and encourages youth to create and lead social initiatives. The Lab also builds a creative space for youth to meet, learn and work together. Through the volunteer platform, it provides an easy and convenient way for volunteers to log their hours, update their progress, and share their impact stories.
The Volunteers Lab provides support through funding assistance, mentorship, training, and networking opportunities to help young people put their ideas into action. The program also uses monitoring and evaluation tools to measure the impact of the initiatives and share the success stories to celebrate the volunteering journey.
Overall, The Volunteers Lab provides young people with the skills, resources, and opportunities they need to become active and engaged citizens and make a positive difference in their communities.
Our team members are representative of those we serve as they are young volunteers themselves and have a deep understanding of the challenges and needs facing youth in their communities. They have 15 years of experience in volunteering and have engaged with over 100,000 youth volunteers across India. They have coordinated over 250 initiatives and have developed strong skills in volunteer management and program coordination. They also have a well-established network of stakeholders and partnerships that they can leverage to support and mentor youth in their own initiatives. They understand the importance of courage, compassion, collaboration, and co-creation, which are the core values of our organization, and they are able to relate to the youth they serve as they themselves were once volunteers.
We have taken several steps to understand the needs of the population we want to serve. We have:
We have conducted extensive research with youth from different socio-economic backgrounds to understand their needs, challenges, and aspirations. We have conducted surveys, focus group discussions, and interviews to gather this information from schools and colleges
We have volunteered and worked with several existing organizations working on similar issues. This has helped us understand the challenges and best practices in the field.
We have engaged potential users in the design and development of our solution, The Volunteer Lab. This has helped us ensure that our solution is tailored to meet their needs and addresses their pain points. We have organized workshops, hackathons, and other events to gather feedback from youth and incorporate it into our solution.
We had continuously engaged with youth to understand their needs, challenges and aspirations.
We had provided training and mentorship to the youth to enhance their skills, values and knowledge and empower them to create and lead social initiatives.
Overall, our approach is to continuously engage and collaborate with the youth in order to understand their needs and tailor our solution accordingly.
- Improving learning opportunities and outcomes for learners across their lifetimes, from early childhood on (Learning)
- Pilot: An organization deploying a tested product, service, or business model in at least one community
The Volunteers Lab is an innovative solution to the problem of lack of youth engagement and empowerment in addressing social issues in their communities. The solution is innovative because it is the first of its kind by youth volunteers to promote volunteerism and empower youth.
The program provides an intensive training and development program for youth, who are looking to take action and deepen their understanding of a social issue they’re passionate about. The program focuses on the ideation stage of creating a youth-led social initiative, encouraging youth to brainstorm an idea for a social project, enterprise, service or product, and develop their leadership skills. This approach is unique and provides a new and significantly improved approach as it not only promotes volunteerism and empowers youth but also provides a comprehensive support system for youth to develop and launch their social enterprise, giving them access to helpful resources and mentorship.
The lab provides an ecosystem for youth to meet, learn and work together, creating a collaborative space for them to ideate, design, execute and outreach their social initiatives. This ecosystem is designed to foster creativity and innovation among youth, which can lead to more sustainable and impactful solutions to social issues.
The lab also provides a platform for youth to share their impact stories, which can inspire and motivate other youth to take action and make a difference in their communities. By providing young people with the necessary skills, resources, and support, the lab enables them to become active and engaged citizens, which can have a positive impact on the community and society as a whole.
In summary, The Volunteers Lab is an innovative solution that provides a new and significantly improved approach to the problem of lack of youth engagement and empowerment in addressing social issues in their communities, by empowering youth through capacity development, community engagement and providing them with a comprehensive support system to develop and launch their social enterprise. This can potentially change the market and enable broader positive impacts from others in this space, by inspiring more youth-led social initiatives and promoting a culture of volunteerism and active citizenship.
Our impact goal for the next year is to engage at least 10,000 youth in the community, empower 1000 youth to create and lead 100+ social initiatives, and provide a minimum funding assistance of $250 per initiative.
To achieve this goal, we plan to implement the following strategies:
- Increase outreach: We will increase our outreach efforts to reach more young people in our community and raise awareness about the opportunities and benefits of youth engagement and volunteerism, through various mediums such as social media, events, and partnerships with schools, colleges, and other organizations.
- Enhance capacity development training: We will enhance our capacity development training program to provide more in-depth training and development for youth, including training on critical thinking, problem-solving, leadership skills, and project management. This will enable them to develop and implement their social initiatives more effectively.
- Increase mentorship opportunities: We will increase the number of mentorship opportunities for youth, providing personalized support and guidance to help them develop and launch their social enterprise. This will help them to overcome any challenges they might face and ensure that their initiatives are sustainable and impactful.
- Increase funding assistance: We will increase funding assistance for youth-led social initiatives to provide more financial support to help them implement their ideas. We plan to provide a minimum funding assistance of $250 per initiative to support the youth-led initiatives.
- Increase networking opportunities: We will increase networking opportunities for youth, providing them with the opportunity to connect with like-minded individuals and organizations who share their passion for social issues and volunteerism. This will help them to develop partnerships and collaborations that can enhance the impact of their initiatives.
- Increase story-telling: We will increase the number of opportunities for youth to share their impact stories, which can inspire and motivate other youth to take action and make a difference in their communities. This will help to create a culture of volunteerism and active citizenship.
We will measure our progress towards this goal through metrics such as the number of youth engaged, the number of youth trained, mentored, and supported through funding, and the number of youth-led social initiatives launched and their impact.
The core technology that powers The Volunteers Lab is a web-based platform called The Volunteers Platform. This platform is designed to be a comprehensive resource centre for youth to engage in volunteerism and create social impact.
The platform includes the following features:
Volunteer tracking: The platform allows volunteers to track their volunteer hours, which helps to ensure that they are meeting the minimum volunteer hours requirement.
Volunteer Profile creation: The platform allows volunteers to create a profile that includes their interests, skills, and volunteer experience. This helps to match volunteers with appropriate volunteer opportunities and also to network with other volunteers.
Networking: The platform provides an opportunity for volunteers to connect with other volunteers and organizations, which helps them find new volunteer opportunities, collaborate on social initiatives, and expand their network.
Initiative sharing: The platform allows volunteers to share their social initiatives, which helps to get feedback, support, and funding for their initiatives.
Resources and tools: The platform provides volunteers with access to a variety of resources and tools such as training materials, funding opportunities, and mentorship programs.
Impact storytelling: The platform provides opportunities for volunteers to share their impact stories, which helps to inspire and motivate others to take action and make a difference in their communities.
The platform is designed to be user-friendly and accessible to all youth, regardless of their background or experience. The platform also includes a variety of security measures to ensure the privacy and safety of the volunteers.
- Software and Mobile Applications
- India
Currently, we engage around 5000 youth volunteers in 50000+ volunteering hours in their community. We had also empowered 250+ volunteers to create 50+ social initiatives. In the next year, we plan to serve at least 10000 youth volunteers in 100000+ volunteering hours in their community. We will also empower \1000 youth to create and lead 100+ social initiatives.
The main barriers that currently exist for us to accomplish our goals in the next year with include:
Financial barriers: Sustaining the organization in terms of funding is a major challenge, and it is difficult to secure funding to support the program and its initiatives
Lack of recognition and visibility for youth-led initiatives: Many youth-led initiatives go unnoticed and unrecognized, which can make it difficult for them to attract support and resources.
Lack of technical expertise: We have a web-based platform, and it requires a high level of technical expertise to maintain and improve.
Cultural barriers: We aim to engage and empower youth from diverse backgrounds, and cultural barriers may exist that limit their participation and engagement
We are currently partnered with Peace First & Good Deeds Day as our Knowledge and Resources Partner. Peace First provide us with training modules and funding assistance for the youth. Good Deeds Day provide us with TShirts and other goodies for the youth.
The business model of Captains Social Foundation is based on a social enterprise model where we generate revenue through donations, grants, and sponsorships from individuals, organizations, and government bodies. Our key customers are young people and the community, and our beneficiaries are the marginalized and underprivileged sections of society. We provide capacity development training, mentorship, leadership opportunities, funding assistance, resources, tools, networking, and collaborative partnerships to young people to help them ideate, design, execute, coordinate, and outreach youth-led social initiatives. This helps them to become active and engaged citizens and contribute to addressing social issues in their communities. We also provide support and resources to youth-led social initiatives to ensure that they create impactful and sustainable solutions at an appropriate scale. Our services are in demand because they empower young people to take an active role in volunteering and making a difference in their communities, which is essential for personal and professional development and for the social and economic development of the community.
Our path to financial sustainability includes a combination of sustained donations and grants, as well as partnerships with organizations and companies that share our mission. We plan to establish partnerships with companies and organizations that are looking to engage in Corporate Social Responsibility (CSR) activities and align with our mission. We also plan to apply for grants from foundations and other organizations that support youth-led social initiatives.
We plan to raise funds through events and campaigns to create awareness about our work and the impact we are creating in the community. In the long-term, our goal is to create a self-sustaining model where the youth-led social initiatives we incubate become independent and self-supporting, and can contribute a portion of their revenue back to the organization to continue our work.
Chief Administrative Officer

Founder & CEO