Tenaye

Patients suffered by diseases that can be prevented simply by consultation and awareness even if they get medical service early, can be healthy again.  Patients in Ethiopia visit health facility when they reach at chronic stage because of financial problems, lack of health insurance, bad transportation and bad hospital environment. tenaye eliminates such constraints through access, affordability and proper care.

In Ethiopia many peoples consult traditional doctors or elders in their village which increases the rate of mortality due to advices and care provided based on experiences rather than expertise.

A huge percent of Ethiopian population lives without health insurance.

Long Outpatient department (OPD) waiting time is one of a major observed challenge in Ethiopian hospitals. It is an indicator of significant problems that affects the quality of health care. Quality health care data play a vital role in the planning, developments, the maintenance of health care service. The most significant negative effects of long OPD waiting time: - poor quality of care, treatment delaines and it has also an impact on hospital acquired infection and in other approach reduced unnecessary waiting time at OPD bring quality health services and meet health service standard, vital for producing accurate and reliable for effective treatment.

The Institute of Medicine (IOM) recommends that, at least 90% of patients should be seen within 30 min of their scheduled appointment time. This is, however, not the case in most developing countries, as several studies have shown that patients spend 2-4 h in the outpatient departments before seeing the doctor.

Hospitals use person for medical record unit, giving training and using tracer card for reduce the long OPD waiting time. Alert hospital started phone-based appointment system.

In current system health care providers choose the doctors for which patients without considering factors such as availability or customer service provision. We aim to empower consumers to make informed choice in a competitive marketplace.

The current care is provider-oriented not patient-oriented. Our organizations aim is to organize services according to patient’s needs, not according to a provider’s convenience.

Tenaye will solve this problem by launching a hospital booking platform.  Our platform is launched with the goal of reducing patient waiting time. Patient easily appoint hospitals using call center, app and website.

A huge percent of Ethiopian population lives without health insurance so we hope to make health care available for people regardless location.

In current system health care providers choose the doctors for which patients without considering factors such as availability or customer service provision. We aim to empower consumers to make informed choice in a competitive marketplace.

The system will generate time for them based on their order. This will reduce patient flow in hospital and increase quality of care as well as makes hospital comfortable and clean.

our target customers are all citizens across the nation's borders. The key is to be able to give patients access to the services they need when they need them, and hence we promote prevention rather than treatment.

peoples who lived in rural areas are very undeserved to get better medical treatment and good doctors.

Tenaye team consist of peoples from diverse background who have great passion to impact the community and to bring positive outcome. we know both health care and business industry.  during our internship in one Ethiopian government hospital  in small rural area peoples travel 2-3 days to get medical treatment even there is no specialist doctor there also they will wait long time before get diagnosis . so we saw this problem as an opportunity and make deep market research then come up with Tenaye.  we know the idea, we know the problem and we know the solution that makes us unique.  

Many young entrepreneurs wish to join  this kind of program to implement their idea into reality and make a difference in their community or country and it is my hope that by networking and partnering with MIT I can use my idea to help or influence certain industry's  of my country.

Currently we  have  built the website with good design and method that we think individuals weather literate or otherwise can understand and use our system.

 We are currently trying to find companies like you that support us in finance and legal aspects to get to start the start the service provision phase in our company.

We hope and believe our collaboration will create the next big thing in Ethiopia. 

telemedicine in Ethiopia is at fancy stage and there is small amount of people using the service even Ethiopian people have lot of interest to tele health according to google analytics but  current systems are not innovative enough for society.   

We plan to start service in the 2022 if partner with you. currently we finished market research and our website. we get very positive outcome from our market research and we set these goals to 2022. 

We expect more than 20000 users in Ethiopia. we plan to reach to those users using our platform and increase the accessibility of health care in Ethiopia especially in rural part to do this we use different marketing strategies like digital marketing, banner in hospital and influencer marketing using like doctors and community health officer. 

We expect more than 40000 consultations in Ethiopia. we plan to make telehealth consultation especially in very mild condition. 

We expect more than 84000 booking in Ethiopia. we want to avoid long patient waiting time by making online hospital booking and scheduling system using AI that decrease current patient waiting time from 5 hour to 30 min.  

We expect more than 1-million-birr ($20000) revenue. we will get revenue from telehealth, hospital booking and advertisement in our platform.

we measure our progress using UN SDG goals. using Goal 3 - Good Health and Wellbeing and Goal 10 - Reduced Inequality. if our promote meet those goals we are successful.  we promote good health our success measured by the positive change we brought to the society. in our startup every peoples are equal to access to health care regardless of money, location and status. in Ethiopia there high disparity in healthcare majority of people consider healthcare for rich peoples because of this they visit health facility when they reach at chronic stage. 

Excessive long waiting time in outpatient clinics in Africa is a constant challenge for patients and the health providers of these facilities. Prolonged waiting times are associated with poor adherence to treatment, missed appointment and failure or delay in initiation of necessary treatment. The time a patient spends at each service point before being attended to by a health provider and the overall total time a patient spends in a health facility from the arrival time to the departure time is a major factor towards the perception of the patient towards the care received.

our objective of the research 

To assess the patient waiting time and its associated factors among adult patients visiting outpatient department at Arbaminch General Hospital, Southern Ethiopia, 2021 

This study will be useful in generating facility specific information on patient waiting time and associated factors at Arbaminch General Hospital outpatient services.   This output will help to the local health practitioners to act accordingly and to implement evidence-based management   to shorten patient waiting time. In addition, at large policy makers and strategists can use this information for strategical planning to address the problem of patient waiting time. Furthermore, researchers can use as baseline data for further work. 

in last our research conclude that this problem only solved by AI assisted hospital booking and scheduling platform that decrease patient waiting time to WHO recommended waiting time 30 minutes.  

we use different level current and modern technology. most Ethiopian peoples  are not literate enough to use complex app and website. so we built our website  easy as much as we can whether literate or illiterates can understand and use. 

the technology behind our platform 

website 

App

AI

Machine learning 

big data 

our respect gender diversity and consist of girls in management level. our teams consists of girls who are doctors, nurse, CTO, marketing, sales and customer service. 

we also continue welcoming both women's and men's in our company that are committed to follow our mission and value. 

we get revenue from 

subscription or one time all consultation fee for telemedicine service.

Hospitals fees for using our booking service. 

Companies health insurance fee- companies give our insurance to their employers as a benefit package.

Doctors and hospitals ad fee- doctors advertise in our website and app.

our price is set after discussion with hospitals, patients and other stakeholders.  Currently we set 20 Birr for appointment booking and doctors will set their own prices.

We will generate revenue from patient who pay for booking. One time cash-based model.

We will generate revenue by charging 20% commissions from doctors’ revenue.

our startup assets includes owners fund, grants, revenue, investors equity and crowdfunding.  

in past we raise money from our selves collecting from family and friends also some hospitals sponsor as during our pilot test. currently we face difficulties when we try to scale up our operation.