Communities have never had a voice in the design of public safety systems. As a result, systems are often misaligned with community values and interests, and generate undesirable and adverse outcomes.
We can see this in the full spectrum of negative police encounters. When police departments focus on fee collection and revenue, the system is misaligned with community desires. When respondents are unequipped for mental health or domestic violence incidents, the system is misaligned with community contexts. When public safety officials inflict harm, upon those they are sworn to protect and serve, the system is misaligned with community interests.
This problem of misalignment is pervasive, and it disproportionately affects communities where the misalignment is greatest — where the system's aims diverge furthest from the community's aims. This divergence is often greatest in marginalized and BIPOC communities, where systemic racism and histories of prejudiced policies orient the aims of public safety systems in direct opposition of community outcomes and interests.
... And at the same time, where communities have had a voice in their public safety systems, we see the different possibilities that exist — such as CAHOOTS in Eugene, Oregon and STAR in Denver, Colorado.