Public Health Literacy
Our solution intends to address the root systemic causes of poor health literacy at a global level, the effects of the neighborhood, the socio-economic determinants, and their relationship to various health problems. Our solution to solve this problem is to use our digital learning and information exchange platform to disseminate public health knowledge in regional communities among health professionals and the public to influence the best health outcomes. We believe this solution will address the low public health literacy that contributes to health inequity, alleviates social injustices, and solves the community's most pressing health problems.
Workforce health is essential. We are trying to address the poor health literacy in the workforce. In the USA alone, almost 36% of adults have low health literacy. In developing countries, the numbers are higher. Health literacy knowledge is not necessarily better for professionals. Being a professional does not mean that the person is proficient in health literacy. Low health literacy is known to be a "silent killer." We are trying to solve the dissemination of health information among health professionals and the public. A problem related to poor health literacy is the limited access to information that could be understood or explained in a language understandable to all. Many patients feel shame and uncomfortable with their healthcare providers because, many times, they do not understand the instructions.
Our solution is a knowledge-sharing platform that would help to improve health literacy across the globe. Our solution promotes health literacy and the exchange of knowledge among health professionals and the public. Our two processes help us to promote our vision and mission. The first process is the sharing of knowledge in our digital platform. The public can access this global platform and share information and concerns regarding their public health issues. The second process that we use is academic knowledge sharing through our conference platform. On this conference platform, we invite the audience to attend our webinar around the world. They can also access our session recording anytime and share it with their communities. We are providing this tool to the audience to help to fulfill our vision of health literacy dissemination and promotion.
Our target population is the working-class population across the globe. This population is often left out because of their limited knowledge. We believe that our solution provides them with tools to make changes in their lives, their families, and their communities. By providing them with the information they can understand, their feel valued and autonomous in making decisions that are best for them understanding the science behind it. We do a community health assessment before choosing the topic we will deliver to them to understand their needs. We then invite the experts to our webinars to provide information regarding the issues for this population.
- Provide more equitable access to the digital workforce for all, including those lacking connectivity, those who are differently abled, and those with undervalued talents
Low health literacy affects everyone. Solving low health literacy can lead to healthier communities and healthier employees. By improving health literacy, the workforce will have healthier employees with the healthier mind. Although working from home can consume a lot of our energy, it is essential to keep our mental health healthy. To do that, employees at all levels need to understand the digital space's impacts on their overall health and techniques to lower these impacts.
- My solution is already being implemented in one or more of these ServiceNow locations
- Growth: An organization with an established product, service, or business model rolled out in one or, ideally, several communities, which is poised for further growth.
Our solution’s stage of development is Growth because we are an organization with an established service. We have been working with several organizations in different countries to promote our product. We also have an established team in different countries working to promote our services across the globe.
- Yes, I wish to apply for this prize
Our diverse team includes people from India, Dominican Republic, Mexico, and Peru. Moreover, more than 50% of our group are female. We believe that it is our job to promote diversity and create opportunities for all. Therefore, if we were to win the ServiceNow Digital Equity Prize, we would use it to continue bringing talents from other countries to be part of our team and continue working in their countries promoting health literacy equity.
- A new business model or process that relies on technology to be successful
What makes our solution innovative is that we act as a bridge between science and the common public to promote better health and reduce the gaps between healthcare and patients. Also, our model does not cost the receiver because we believe that they are in need and should never pay for gaining knowledge that leads to a healthier society. We believe that other organizations can use our solution to promote better health in their institutions. The service that we offer can be used by anyone and can be modified depending on the needs.
We use a digital manufactured platform to promote health literacy sharing. Our model relays on technological tools to reach-out to a global audience. Our platform can be considered a social media platform that promotes health literacy.
Social media is the train that delivers information in the modern world. Our solution incorporates technology that is used by other social media platforms such as Facebook and Linked.
- Crowd Sourced Service / Social Networks
Every technology introduces risks. For our platform, the most significant risk is security and privacy concerns. To mitigate these issues, we have well-established privacy and security terms and conditions in our platform. We also have a security system that helps us control fake accounts and inappropriate content. Everyone has to become a member to be able to post or share information on our platform.
- Women & Girls
- Pregnant Women
- LGBTQ+
- Children & Adolescents
- Elderly
- Rural
- Peri-Urban
- Urban
- Poor
- Low-Income
- Middle-Income
- Refugees & Internally Displaced Persons
- Minorities & Previously Excluded Populations
- Persons with Disabilities
- Brazil
- Canada
- Dominican Republic
- India
- Jamaica
- Mexico
- Peru
- United States
- Bangladesh
- Bolivia
- Colombia
- Indonesia
Current number: 1,000
In one year: 5,000
In five years: 500,000
In one year, our goal is to cover at least five more countries. To achieve this goal, we partner with different stakeholders and organizations to promote our work in these countries.
In five years, our goals are to create health literacy courses at different academic institutions, publish our work to them, promote policy changes, and provide health literacy materials to areas where technology has not been reached. We are working on partnerships with universities and institutions that align with our mission and vision to accomplish this goal.
We measure our impact goals by creating surveys after every educational session. This information has given us an idea of how to move forward. Also, we have used some of the data to do abstract presentations and publications.
We are using indicators to measure our impact goals are the track of people who attend our sessions and the organizations that want to partner with us.
- Hybrid of for-profit and nonprofit
7 people work in our solution team.
2 fulltime
5 part-time
Our diverse team includes people from five different countries. We are all in a different part of our careers. Some are Doctors in medicine, public health experts, project manager, and researchers. Since health literacy affects everyone, everyone in our team brings different skills and backgrounds that make our service unique because we do not look at the problem from different lenses. We are all immigrants with big dreams looking forward to promoting the wellbeing of underserved populations such as the ones we come from. Even though we have established positions for each member when it comes to planning and decision-making, everyone has a seat at the table. We believe that everyone has something to contribute, especially when dealing with societal problems.
Our approach to building a diverse, equitable, and inclusive group is the mentality that everyone has something meaningful to offer. As long someone is interested in making changes in society, we welcome them regardless of their nationality, religion, disability, or sexual orientation.
- Individual consumers or stakeholders (B2C)
We are applying to the 2021 Digital Workforce Challenge because we believe our solution can impact and we want to share it with the world. In addition, we want to promote our visibility in society and hope to receive some incentives to continue working towards our goals.
- Human Capital (e.g. sourcing talent, board development, etc.)
- Financial (e.g. improving accounting practices, pitching to investors)
- Legal or Regulatory Matters
- Public Relations (e.g. branding/marketing strategy, social and global media)
- Monitoring & Evaluation (e.g. collecting/using data, measuring impact)
Our partnership goal is to partner with different institutions with projects or use our services in their institutions. We need help to improve our platform and to get more human capital. For this, we will need to get a monetary capital injection.
We want to partner with educational institutions such as universities, colleges, and non-profits. We want to work on projects with them or have a contract to use our services.
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Executive Director