TeleHealthCare App

A patient simply sends SMS on the TeleHealthCare App's shortcode or access it via App where the internet available. The patient is then prompted to describe their symptoms in a language of their selection via any of the three channels: Call, SMS, or App. The patient can also choose from a pre-defined list and based on the options provided by the system, the system will prescribe the medicines based on the best practices, also once the medicine is prescribed then they will have the option to order the prescribed medicines using our pharmacy service which will deliver medicine through the available courier service in patient’s geographical location. Also, if they want to have a second opinion on prescribed medicine then they can have that via system as well.

According to World Health Organization (WHO), the numbers of doctors, dentists, nurses, and LHVs have increased in the yesteryears and the availability of one doctor, dentist, nurse, and one hospital bed versus population has gradually improved but it’s not fulfilling the needs. 

Borgen Project, health care in Pakistan included both the Public/Private sectors, the Private sector covers almost 70% of the total population of Pakistan, however, it’s not free for anyone. There is also a misconception that health care in the Public sector is free of charge but this is not the case because 78% of the population still pays out of their own pockets for tests and medicines.

According to a study conducted by the researchers at Agha Khan University, Telemedicine can help to provide health treatments more timely and cost-effective for patients living in distant parts of Pakistan.

Rural people in nations such as Pakistan suffer from unfair access to health treatments because of a mix of issues ranging from safety concerns, poor transport infrastructure, and poverty. As a result, chances for preventative healthcare are lost, and treatment is delayed, resulting in the development of chronic illnesses and increased rates of mortality and morbidity in these areas.

A solution for every person who has access to the internet or not but all they need a cell phone.

Our fully automated, the intelligent multilingual system will allow the patients to access our system through a call, shortcode SMS, mobile, or web app. The system will have the capability of Machine Learning for seamless processes.

Those who have access to the internet and also have a smartphone will be able to download our mobile app and can access the facility through it.

AI, Machine Learning, and Big Data will be involved in our system through which we will connect patients with the doctor or healthcare specialist and pharmacies within their geographical location.

The patients will go through the automated questions and our intelligent system will suggest them any tests or medicine. They can also request a consultation of a medical specialist if they don't want to take medicines directly suggested by the system. The system will connect the patient with the nearest medical specialist through messaging, call or app and then the medical specialist will diagnose and suggest the treatment. In both cases, the patient will be able to request the medicines from their nearest pharmacy.

Tele Healthcare services are very efficient in this pandemic and a post-pandemic era because they also give information about the finest healthcare providers in their area and offer a 24*7*365 healthcare helpline that provides extremely simple and rapid access to preliminary diagnostic services, basic medical guidance, mental health treatment, and family planning counseling over the phone.

Telehealth has transformed the concept of medicinal help to underserved remote people of Pakistan. In our state where 78% of the cost of healthcare is self-funded, there is very little chance to get proper treatment, if someone is poor few charity base hospitals are working, healthcare service is a luxury that few people can afford. This service is very favorable for women and children in urban and rural populations, they typically cannot get high-quality health services, due to some strict social and cultural boundaries that are restricting their liberty, poverty is another major issue. Tele Health care services allow them to access the healthcare system in a time without leaving their homes.

Telemedicine can allow patients living in distant Pakistan to receive healthcare treatments. This service addresses the needs of patients by aiding in the diagnosis and mapping of the patients to suitable healthcare facilities, medical professionals, or community healthcare workers through the telehealthcare AI-driven platform. On this platform, a patient's medical records can also be shared among medical professionals upon request and approval by the patients hence, also solving the problem of disorganized medical records.

The major problems being solved by Tele Healthcare:

1. Insufficient doctors and medical specialists especially in most remote areas of Pakistan.
2. Lack of adequate data and systems to identify patterns that can easily reveal the outbreaks of diseases within regions in a timely fashion so that on-time precautionary measures can be taken and the spread of disease shall be minimized.

These problems are well-aligned with the health security and pandemic challenges and our selected dimensions on strengthening disease investigations and early warning predictive systems.

We foresee exponential growth and we require funding to undertake this pilot project in distant and tribal areas of Pakistan.