DEWCARE SPECIALIST SERVICES

Agatha Nnaji, a top corporate and social entrepreneur is transforming lives of vulnerable, pro-poor persons through skills training and empowerment programs in Care/Hospitality Industries. She’s a dynamic, solution-oriented leader, who served as Area Director of Sales/Marketing, and an accredited Trainer for Sheraton/Starwood Hotel Group.

Agatha cares about people. Dewdrop Institute was inspired by the need to eliminate the mistreatment of care/domestic servants in Nigeria by equipping them with professional skills and decent jobs. DDI changes their lives by transforming their services from the unregulated/informal sector into a sustainable and noble professional career with commensurate compensations, benefits, and opportunities for life-long self-development and entrepreneurship.

Agatha’s Mum’s Alzheimer’s disease inspired her to develop the Dewcare Service and sensitize the public on this greatly misunderstood health challenge for elderly people in Nigeria. The Service addresses the unique gender, cultural and environmental requirements of elderly and vulnerable people who need skilled Caregivers in Nigeria. 

Dewdrop Institute is addressing unemployment in Nigeria through creating free/affordable and accessible courses that operate on digital platforms and radio, to reach a wider audience; match skilled labour with demand, and empower urban/rural youths with entrepreneurial skills.

64 million out of Nigeria’s youth population of 80million are unemployed (National Bureau Statistics, 2015). Labour supply is much more than demand. For the teeming Nigerian graduates looking for employment, skills often do not match demand. With the harsh impact of the Covid-19 on the elderly, opportunities abound in the Care sector.

DewCare Specialist Service enables beneficiaries gain skills, earn decent wages and professionalize the Personal Care sector, thereby making it more attractive to the youths.

It advances the course of humanity through the provision of highly in-demand vocational education in Caregiving, job creation with entrepreneurship training, thereby providing a sustainable poverty elimination solution that bridges the labour market vs skill demand gap.

Dewcare Specialist Service offers vocational training and career guidance for millions of Nigerians outside the formal school system, including the hearing impaired, and addresses the need of elderly and vulnerable people for appropriate culture & gender-based care.

Nigeria’s 200 million population includes 34% unemployed desperate youths and women who fall victim to perpetrators of illegal migration, sex/modern day slave trade market. Nigeria has 9.3 million elderly people aged over 60 years (National Population Commission), and ranks 86 out of 96 countries on the Global Agewatch Index that monitors the welfare/well-being of the aging population. Nigeria lacks adequate medical facilities, policies and trained caregivers. Government’s efforts to address the medical facilities and policies have not yielded the desired results, while the low-hanging fruit of providing professional vocational skills training and decent job opportunities with appropriate social benefits and career development path for Caregivers is not on their radar screen

Dewcare Specialist Service will bridge this gap using a technology-based training app that provides easily accessible and affordable online vocational training (with internships), that addresses the high demand for professional home-caregivers by the elderly, children (especially 0 - 5 years), people with special needs and families in general.

Dewcare Specialist Services platform is a unique digital learning platform for culture and gender-based Personal Caregiving Skills (PCS) that eliminates obstacles to learning opportunities for all people. It trains Personal Care Assistants (PCAs) for elderly and vulnerable people in four certified levels, with flexibility to suit individual’s pace/convenience. 

Features include:

• Live training at our training centers, workshops and free public radio programs. 
• Development of training content such as videos and assessments is the most expensive component.  
• Training Content is available in English, three Nigerian languages for the high population without formal education, and sign language for the hearing impaired. 
• Curriculum includes training in entrepreneurship to enable competent learners have requisite start-up skills. 
• The employment portal, where prospective employers in need to trained staff post vacancies. This allows for trained youth to find decent jobs.
• Flexible payment plans, access to social protection contracts such as health insurance schemes are part of the negotiation we do on behalf of our candidates.
• The development of an App that will reach Nigeria's 170 million mobile phone subscribers. With Smartphone penetration set to grow to around 60% by 2025, the App will increase market share by accessing the sections of the population without personal computers

We are working with Nigerian Board for Technical Education, youths, and 1100 elderly persons on curbing elder-abuse in 11 project communities in Enugu State, Nigeria. Results of the Oxfam/Voice sponsored project indicate that the ageing population fare better when they have skilled Caregivers to assist them in their homes.

60 trained caregivers who received the Dewcare training, provided much-needed assistance with the Seenagers’ daily activities, including personal grooming, meal preparation, taking their medications, and protecting them from abuse which are inherent in many families with limited resources. Well-trained caregivers also reduce the number of accidents/injuries and loss of lives incurred by the vulnerable and ageing population. The elderly in each project community belong to a "Seenagers' Association" which amplifies their voice in the Community/State, and gives them a sense of value. The project activities are guided by the priorities/needs they communicate to our team. Independent assessments are conducted to monitor and evaluate the impact of the project activities and outcomes on their welfare and well-being.

We work with young community mobilizers, representatives of the elderly and the representatives of caregivers, to find out the best solutions and how to make them most beneficial for the aged/vulnerable people, and unemployed youths/women.

• Professionalizing Caregiving creates decent job opportunities and changes people’s attitudes/behaviors towards taking jobs in the care sector.
• It reduces unemployment, irregular migration, illiteracy, and elder abuse by providing opportunities for those who are traditionally left behind.
• Enables Nigeria's 9.3 million aged/vulnerable population get culture and gender sensitive services from skilled Caregivers.
• Enhances understanding of age-related issues thereby changes people’s attitudes/behaviors towards elderly.
• Creates learning opportunities for millions of Nigerians outside the formal school system, including hearing impaired, and over 65 million unemployed youths/women
• Reduces modern-day slavery of house/domestic servants who fall victim to perpetrators of illegal migration and modern-day slavery

Dewdrop Founder, Agatha is a social changemaker and an Ashoka Fellow.

7 years ago, she rescued two under-aged domestic workers from sexual abuse by their employer. They were at their employer’s mercy with nowhere to run to as their impoverished parents trusted their employer and depended on their meagre wages for survival. In partnership with the National Agency for the Prohibition of Trafficking in Persons (NAPTIP) and the Federation of Female Lawyers (FIDA), she worked to prevent trafficking of youth and children, who are mostly domestic workers/caregivers.

Agatha’s Mum’s Alzheimer’s disease further inspired her to develop the Dewcare Program especially for this highly misunderstood age-related health challenge in Nigeria. Dewcare Specialist Services Program addresses these cross-cutting needs of women, youths, unemployed, elderly and vulnerable people who need skilled Caregivers in Nigeria.

Dewdrop Institute was established in 2016 to provide professional skills certification in caregiving as a way to equip domestic workers for the formal Care-sector workforce and entrepreneurs.

Prior to the COVID-19, Dewdrop’s courses were primarily delivered in classrooms. The pandemic disrupted this model and education in Nigeria; hence Dewdrop’s refocus on elevating its digital model, which will enable various populations nationwide to access the courses irrespective of their location.

Agatha’s 90-year-old mother has Alzheimer’s. Elder abuse is common in Nigeria. Nigeria's 9.3 million aged/vulnerable population need culture and gender sensitive services from skilled Caregivers. Meanwhile, 34% of Nigeria's 200 Million population are unemployed.

Agatha is from Enugu State in South-East Nigeria, one of 15 top States for illegal migration (IOM). The region has a vibrant, hard-working population of nearly 40 million people, with arable land and an economy whose potential growth has been stunted by lack of adequate infrastructure in the region (SEREDEC 2020). The Civil War (1967 – 1970) truncated Enugu’s economic growth and industries in the South-East region are yet to fully recover. According to ILO, Enugu State’s lack of employment has contributed significantly to agitations, youth restiveness, elder abuse and insecurity.

Dewcare Program addresses cross-cutting needs of women, youths, unemployed, elderly and vulnerable people who need skilled Caregivers in Nigeria. It will contribute significantly to decreasing the escalating unemployment rate in Enugu and Nigeria, by focusing primarily on the Caregiving and Hospitality sectors which are high-employment industries in Nigeria.

Dewdrop Institute has initiated the approval process for a national diploma course in Personal Care Services with Nigeria’s TVET regulator, the Nigerian Board for Technical Education (NBTE).

Dewdrop Institute is a City & Guilds UK accredited Vocational Centre, approved by the Ministry of Education in Nigeria, and the official training partner of South-Africa based BON Hotel (former Protea) Management Group’s portfolio of 26 hotels in Nigeria. 

Dewdrop’s Founder Agatha has over 30 years top corporate management (and training) experience in the Hospitality, Social Development and Power sectors.

The results of Dewdrop’s work with 1100 elderly persons, youths, women, community leaders and key stakeholders in Enugu State to curb elder abuse indicate that the ageing population fare better with skilled home-based Caregivers.

Dewdrop Institute’s team of highly experienced industry experts are pioneering the development of the online curriculum and App, with strong support from its Advisory Board which includes globally acclaimed professionals. 

The program empowers learners to become Personal Care Specialists through access to life-long, self-paced learning, job-matching, and entrepreneurship programs, delivered online or in class.

Since 2016 we have trained over 400 Learners in hospitality and caregiving. The database of skilled Learners is matched with potential clients/employers, for decent job opportunities.

As pioneers of the Dewcare program, we have initiated the approval process to establish a national diploma in caregiving with the TVET regulator, the National Board for Technical and Vocational Education and Training (NBTE), thereby making it more accessible in vocational and tertiary institutions nationwide. This will contribute significantly to decreasing the escalating unemployment rate in Nigeria by matching market demand with skilled workforce, especially in the Care and Hospitality sectors which are high-employment industries globally.

Dewdrop Institute has been focused on providing training opportunities to elevate millions of unemployed Nigerians out of poverty. Escaping the cycle of poverty requires proper training and employment. Unfortunately, the unemployed do not have the funds to pay for the training. In order to overcome this major challenge, we have increased our team’s grant-writing effort, and were able to access funds through a grant to train over 40 caregivers in Enugu State this year.

We have also initiated an optional payment plan for Learners that enables them start the training with payment of a minimum deposit, and match them with employers to enable them off-set the balance of their fees from their salaries within an agreed period. However, more awareness needs to be created about this in order to make our desired impact.

Recently, with the onset of COVID-19 pandemic, rather than disappoint our project beneficiaries, our team successfully reorganized an inter-generational Art & Essay Competition on #StopElderAbuse to an exciting online national event, and identified 6 amazing winners who will become the young Ambassadors for the #StopElderAbusecampaign in Nigeria.

In 2018, through her community development/social work, Agatha led the transformation of governance in Umuode community in Enugu State, into an inclusive leadership and governance structure that consults the women and encourages their active participation in the decision-making process. The outcome was the ground-breaking inclusion of two women in their two apex governance organizations, namely the Traditional Ruler's cabinet and the Town Union Executive Council of the community. 

Agatha and her team achieved this major break-through by identifying and partnering with key stakeholders and decision-makers in the community to modify the traditional male-centric Igbo leadership system, and embrace her vision of making Umuode a modern community that is devoid of harmful traditional practices and lopsided leadership systems. Today, Umuode people are very proud of their gender sensitive traditional governance system and approaches that uphold the principles of freedom and equality. 

• As pioneers of the Dewcare program, we have initiated the approval process with the TVET regulator, the National Board for Technical and Vocational Education and Training (NBTE), to establish a national diploma in caregiving, thereby making it more accessible in tertiary institutions nationwide. 
• The program empowers all learners to become professional personal care providers through access to life-long, self-paced learning, job-matching, and entrepreneurship programs, delivered online or in class in English and 3 major Nigerian languages. Plus, development of a free/open learning platform and radio program for all.
• It addresses cross-cutting needs of women, youths, unemployed, elderly and vulnerable people who need skilled Caregivers in Nigeria.
• It reduces unemployment, irregular migration, illiteracy, and elder abuse by providing opportunities for those who are traditionally left behind e.g. millions of Nigerians outside the formal school system, hearing impaired, and over 65 Million unemployed youths/women
• Professionalizing Caregiving creates decent job opportunities and changes people’s attitudes towards taking jobs in the care sector.
• Understanding of age-related issues changes people’s attitudes/behaviors towards elderly.
• Reduces modern-day slavery of house/domestic servants who fall victim to perpetrators of illegal migration and modern-day slavery.
• It will aid reversal of illegal migration (IOM) in Enugu State/South East region’s nearly 40 million people, whose economic growth has been stunted by lack of adequate infrastructure and the Civil War (1967 – 1970).

People from poor communities are vulnerable targets of modern-day slavery merchants who hire them out as domestic servants without requisite skills to provide the required care of their employers/clients in their homes. Their lack of skills coupled with the lack of appropriate salaries/social benefits associated with working in “dead-end” jobs in the informal sector makes them prone to abuse by their employers. This often leads to their retaliation by secretly abusing the vulnerable people they are meant to care for, such as the elderly and children under 5 years.

34% of Nigeria’s 200 million population are unemployed desperate youths and women who fall victim to perpetrators of illegal migration, sex/modern day slave trade market, while 9.3 million elderly people lack adequate medical facilities and well-trained caregivers.

Dewdrop Institute’s vocational skills training and the Dewcare Program on Personal Care Services will bridge this gap using a technology-based training app that provides easily accessible and affordable online vocational training (with internships), decent job opportunities and sustainable career development for millions of Nigerians outside the formal school system, including those who are hearing-impaired. It addresses the need of elderly and vulnerable people for appropriate culture & gender-based care, and enables beneficiaries gain skills, earn decent wages and professionalize the Personal Care sector, thereby making it more attractive to the youths.

It advances the course of humanity through the provision of highly in-demand vocational education in Caregiving, job creation with entrepreneurship training, thereby providing a sustainable poverty elimination solution that bridges the labour market vs skill demand gap.

Dewcare program has great potential for impacting the population, and for fulfilling several of the SDG goals such as No Poverty, Quality Education, Gender Equality, Decent Work & Economic Growth, Good Health & Wellbeing. This would change the narrative on Personal Caregiving as a professional career, and eliminate the reason why many who enter domestic work as a temporary/desperate strategy for survival end up being trapped in the circle of domesticity, deepening economic exploitation and social immobility.

Since inception in 2016, Dewdrop Institute has directly impacted 901 youths and female learners across Nigeria through its in-class vocational skills training programs in Health and Social Care, Hospitality Services, Life-cycle Management etc. Additionally, it has made hundreds of indirect impacts through workshops and sensitization programs in health care for families and Caregivers of elderly and vulnerable persons in various communities.

Enhancement of the Dewcare (online) Program is currently being fast-tracked to address the needs of Learners for online training especially with the lock-down and social protocols imposed due to the COVID-19 pandemic. Our goal is to use this technology-based APP and platform to reach a wider population of potential Learners across the country (and possibly beyond), and have a pilot of  800 Learners within the next 12 months. The target is to subsequently grow the number of Learners through partnerships and Train-the-Trainer program to over 4000 within the next five years.   

Dewcare Online Program aims to bridge the gap between untrained, illiterate and highly vulnerable domestic workers by providing opportunities to obtain certified skills training in Personal Care Services, and have upwardly mobile professional careers in the Care and Hospitality sector. To be effective, vocational training must be demand driven and relevant to the employment market. Therefore, we focus on:

1. improving employment prospects of the workforce through professional qualification in Personal Care and Hospitality Services, (supply side of the job market),

2. creating jobs by promoting entrepreneurship training (demand side of the job market), and

3. use of our job matching App for job placements and effective mediation between supply and demand.

Furthermore, within 12 months, we aim to:

1.         Train at least 800 skilled Personal Caregivers

2.         Reduce domestic workers’ vulnerability to forced labour by raising public awareness, and undertaking targeted advocacy to promote and provide protection, outreach, livelihoods and reintegration services to domestic workers who are vulnerable or victims of forced labour.

3.         Eradicate the Informal recruitment processes and absence of written contracts surrounding domestic work in Nigeria.

4.         Provide opportunities for the target groups to have easy access to vocational education that will enable them perform their jobs well, negotiate better wages, social benefits, access decent job.

5.         Provide better care, healthy and improved quality of life for vulnerable persons such as elderly persons and children (0-5 years) by the well trained and experienced domestic workers/caregivers who care for them.

1. High cost of building an App: The cost of building an online platform requires setting up a “learning lab” which is the space where trainers will record each lesson. Considering the low income level of our target learners the ROI on setting up this learning lab is significantly low.

About 90 million people - roughly half Nigeria's population - live in extreme poverty, according to estimates from the World Data Lab's Poverty Clock. Around June 2018, Nigeria overtook India, a country with seven times its population, at the bottom of the table. Put in another context, if poor Nigerians were a country it would be more populous than Germany. Almost six people in Nigeria fall into this trap every minute.

Ending poverty in Nigeria will entail improving the country’s economic productivity and opportunities for its citizens. This will mean investing in human capital potential and creating jobs for women and young people, increasing financial access and opportunities to these groups in rural communities, and advancing technological innovation.

2. Low level of technology skills and access to data: Another major barrier  to accomplishing our goal is that many potential Learners/Users have limited tech experience, data access and/or tech resources.

As great as our online learning platform is, if our prospective users do not have the necessary tech tools to access it, reliable data bandwidth/internet connectivity and the current technical knowledge or willingness to learn then these will prove to be potential barriers that we must work to overcome.

High cost of building an online App:

• Improving the employment prospects of the workforce through professional qualification in Personal/Social Care and Hospitality Services, and ToT Programs (supply side of the job market)
• Creating jobs by promoting the private sector, which includes entrepreneurship training (demand side of the job market)
• Effective implementation of our job matching App as a mediation tool between supply and demand. 

Low level of technology skills and access to data

• Establishing a national diploma program in PCS/Caregiving with the Nigerian Board for Technical Education
• Identifying UI/UX expertise to further develop and improve its online learning platform;
• Monitoring and Evaluation expertise to build robust processes, analyze and share impact data from Dewcare training programs
• Consultation to create a sustainable business model rather than depend on grants.
• Students receive aid in job placement from Dewdrop Institute. A student blog and a small student-to-teacher ratio for classes are also designed to help online students. Certain programs may require students to travel to campus for in-person experiences. Program requirements vary, with the total length determined by how many classes students take each semester. On average, students are expected to dedicate 12-15 hours per week for each course.
• Partnership with mobile service operators to provide reliable data bandwidth/internet connectivity for Learners and Dewdrop Institute

BON Hotel Group of South Africa: We are the training partner for their portfolio of 3 and 4-Star hotels in Nigeria. They provide internship and job opportunities for Learners.

Nigerian Women’s Association of Georgia (NWAG): Organize annual scholarship awards to young, indigent, female undergraduates in tertiary institutions; and provide financial support to 12 "adopted" orphanages across Nigeria.

Other Half Empowerment Initiative (OH): Collaborates with OH to develop and organize training and workshops on Life Cycle Management and implementation of a customized Community Development Model.

OXFAM/Voice Grantee/Dewdrop Foundation:: Dewdrop Institute is co-implementing training for its beneficiaries in an 18-month project titled “CURTAILING ELDERLY ABUSE IN TEN COMMUNITIES IN ENUGU STATE”.

The Dewcare Program is embedded in Dewdrop Institute’s revenue model. Both are focused on meeting the needs of clients lacking professional caregivers by matching them with well-trained Caregivers. Dewdrop institute started as a conventional vocational training Centre in Abuja, which offers Care giving and hospitality courses. However increased demands from potential Learners, the need to create a wider access, and arrival of COVID-19 led to the fast-tracking of plans to upscale and improve on our online training programs.

Our courses are offered on four certified levels, which can be completed at the individual’s pace and convenience, ideally, within a 2-year period. The program is accessible online/offline; and has multi-lingual training options in English,  3 Nigerian languages (Hausa, Igbo and Yoruba for the high population without formal education), and sign language for the hearing impaired.  Our minimum target reach is 800 Learners per year.      

Our target groups include TVET trainers, employers and experts in hospitality and care sector, the elderly, unemployed/underemployed Nigerian youth, illiterate/semi-literate youth working in the informal care sector.

Dewcare program is designed to systematically eliminate obstacles to learning opportunities, thereby contributing significantly to the universal access to vital skills and knowledge. It empowers learners to become professional Personal Care Service providers through access to life-long, self-paced learning, job-matching, and entrepreneurship programs, delivered online or in class. Through its Train the Trainer and franchising options, the Dewcare program has great potential for positive impact on Nigeria's high unemployed population and the well-being of its elderly and vulnerable populations. 

Dewdrop Institute will leverage the award prize to promote its Dewcare online Program and will subsequently enroll paid learners. Revenue will be generated from the paid versions of the programme which currently cost from $ 250 dollars and above. Courses will be made visible through marketing and visibility activities. Other revenue streams will include expanded partnerships, affiliates, and selling of products and services.

Approach to Scale:

• Training of trainers each year, (who will cascade training to  the unemployed)
• work with the regulator, Nigerian Board for Technical Education to establish a national diploma course in Personal Care Services delivery in Nigeria
• accreditation and collaborations with industry experts and institutions, 
• dedicated open learning radio program to promote the certified courses
• Train-the-Trainer program
• Franchising

Target reach:

Make a "transformational impact" the lives of over 10% of Nigeria's six (6) million (600,000) ageing population and a minimum of 800 trained Caregivers each year through accreditation and collaborations with industry experts and institutions, as well as its dedicated radio program, Train-the-Trainer and franchising options. These numbers are expected to increase exponentially with a minimum of 25% to 50% annual increase between Year 2 to 5. 

Revenue model:

Our embedded revenue model includes dual-training courses at affordable and competitive prices at a minimum of N50,000/course. There are minimum 5 courses in each of the four certified levels of the program. Learners can complete it at the individual’s pace and convenience, ideally, within two years. A payment plan is also available for qualified Learners.

No fund has been raised for Dewcare services project yet. Dewdrop Institute plans to apply for grant opportunities including MIT elevate to access funding for the project.

Dewdrop institute is seeking a grant of $150,000 in 2020/2021, to upscale its Dewcare App and online training platform in order to enhance training accessibility and reach for Nigerians. The required fund will be expended on digital/online training devices and other resources required to provide quality and effective skills training opportunity to a wider and inclusive population of Learners.

Meanwhile, Dewdrop Institute will continue with its organic (and much slower) approach to develop the Dewcare Program and grow its market and income through Learners' fees. 

DEWDROP INSTITUTE'S BUDGET - DEWCARE PROGRAM:

1. Live Training Materials: $11,855.26

2. Development of Dewcare-PCS materials: $19,868.42

3. Employment/Matching Portal $9.078.95

4. Mobile App: $3,026.32

5. Accreditation/Approval Costs: $32,565.79

6. Marketing & Communications: $9,726.32

7. Consultancy & Human Resources: $58,421.05

8. Operating Costs: $12,921.05

TOTAL: $157,463,16

Dewdrop Institute is seeking a grant to upscale its training reach and enhance training accessibility for Nigerians. The required fund will be spent on training activities and on digital and online training devices required to cover a wider reach for better a quality and effective training delivery.

The primary costs are for setting up and marketing a robust online platform and the Dewcare App, the accreditation/approval process by the regulatory agency NBTE, the human and material resources required for the “learning lab” and the devices/tools for the Learners to access the online training and assessment materials.

• We seek partners that can assist us in addressing the following key challenges:
  • High cost of building an online App
  • Low level of technology skills and access to data

• We seek strategic partnership with mobile service operators to provide reliable data bandwidth/internet connectivity for Learners and Dewdrop Institute
• Partners with marketing expertise, national/global network that would work with us to achieve our target market and goals, including through franchising
• Partners that can provide local and global certification, endorsement and/or accreditation of the Personal Care Services  program, including the Nigerian Board for Technical Education
• Partners that have UI/UX expertise to further develop and improve our online learning platform;
• Monitoring and evaluation (M&E) expertise that would work with us to build robust processes to analyze, share impact data and improve the Dewcare training program to ensure that we achieve our goals and targets.

Dewdrop Institute would like to partner with:

o   Leading financial experts to provide expert guidance and help to make the training program sustainable

o   the Nigerian Board for Technical Education to approve and mainstream  Dewdrop Institute’s Dewcare program as a national diploma course that will be offered by all tertiary/vocational institutions in Nigeria

o   Organizations that can provide local and global certification, endorsement and/or accreditation of the Dewcare Training & Empowerment program

o Mobile service operators to provide reliable data bandwidth/internet connectivity for Learners and Dewdrop Institute

o Organizations with marketing expertise, national/global network that would work with us to achieve our target market and goals, including through franchising

o Organizations that can provide local and global certification, endorsement and/or accreditation of the Personal Care Services program with the Nigerian Board for Technical Education

o Organizations that have UI/UX expertise to further develop and improve our online learning platform

o leading organizations in the Care and Hospitality industries to provide internship and employment opportunities, including access to in-demand Care skills training in Nigeria

o   State and private sector stakeholders to facilitate the growth Nigeria’s Vocational system; that will create decent jobs for Nigerians

o   strong networks that can support the most marginalized youths and women in the society to ensure that they are not left behind in education. 

o   organizations that can help to upscale vocational education to a more accessible, linguistically diverse, culture and gender based online format.