Grassroutes
Majority of India’s exploding 1.3 billion people live on less than $ 2 a day, stay in villages, and is dependent on rainfed subsistence farming, leading to mass distress migration, exploitation of scarce biodiversity. Rural India is in need of non-farm based livelihoods with regular cash cycles.
Tourism and hospitality have proven to be efficient economic engines, but often accompanied by ostracization of local communities & environmental degradation.
Through development of ‘Community based hospitality enterprises’ (CBHE); (wherein the hospitality services of Lodging, F&B, Recreation & Merchandising are owned, managed & run by the local rural communities themselves); Grassroutes has ensured new livelihoods opportunities and regular cash cycles to rural communities, especially to women & youth, via bringing tourism and hospitality services within their remit. Migration is no longer necessary to supplement income; and local culture and biodiversity are preserved and celebrated due to their entrenchment in our product offerings.
Over two-thirds of India’s 1.3 billion still lives in rural areas and are engaged in agriculture, which contributes only 15% to the GDP. Poverty is rampant (300 million Indians in rural India are below poverty) as majority of agriculture is dependent on the monsoons, has poor soil conditions, minimal use of modern farming methods, lack of systematic irrigation facilities, absence of post-harvest facilities and sustainable market linkages.
Further India has moved to being an increasingly cash based economy. However, the lack of livelihood creation, and unavailability of viable sources of cash income at the base of the pyramid, has led to mass distress migration & exploitation of already scarce biodiversity.
The need of the hour is rural non farm livelihood opportunities
Tourism contribute to 10% of India’s GDP & engaging 8.1 % of its workforce (is labour intensive) tourism is a proven economic development engine, which is also efficient Rs. 1 million in provides employment to 90 in tourism, 45 in agriculture, 13 people in manufacturing in India.
However tourism development in India, concentrated in a few circuits or destinations, is Infrastructure and investment heavy, leading to the exclusion of local communities and environment degradation.
We create new, sustainable, non-farm livelihoods in rural India through development of community-based hospitality enterprises (CBHE) wherein the hospitality services of Lodging, F&B, Recreation & Merchandising are owned, managed & run by the local rural communities themselves.
By creating new livelihoods at the local village level itself, Grassroutes has ensured an alternative and regular cash cycle to rural communities, especially to women & youth in rural India, via bringing tourism and hospitality services within their remit. Migration is no longer necessary to supplement income; and local culture and biodiversity are preserved and celebrated due to their entrenchment in our product offerings.
We provide local communities
- Availability of Skills in hospitality & entrepreneurship development through our unique contextual peer to peer training programs, & modular affordable Infrastructure
- Accessibility to capital and clients through innovative online and offline marketing activities.
Grassroutes exists to provide livelihoods especially to women and youth in rural India.
Rural Indian women are often not considered as contributors to family income and are entrusted with household chores and tending to the needs of a family. If they engage as labour they are paid as a rate 20-40% below that paid to their male counterparts. As the women are at the helm of running a household, they are always on the lookout for new avenues for livelihoods and income.
Unemployment, underemployment and disguised unemployment plagues rural Indian youth.95% of Indian jobs are urban centered and require certain levels of skills and education, scarcely available in rural India. Hence most youth are found either loitering around the village, helping their family in agriculture as additional hands. Due to increased connectivity with internet, television and travel, the rural youth have high aspirations, but have limited access to skills, capital and markets.
Grassroutes model of CBHE goes beyond mere tokenism and informing, to involve, consulting, collaborating and ownership of the local village communities. From the very beginning, the local communities are at the center of decision making and development and operationalization of tourism.
- Enable small and new businesses, especially in untapped communities, to prosper and create good jobs through access to capital, networks, and technology
Through the creation of CBHE, Grassroutes is able to provide marginalized village communities with the availability of resources (training, infrastructure, products) and access to capital and markets leading to the development of community based livelihoods and enterprises
- Growth: An organization with an established product, service, or business model rolled out in one or, ideally, several communities, which is poised for further growth
- A new business model or process
We have made tourism more accessible & inclusive to marginalized & otherwise ignored communities by successfully incubating tourism in places where they would otherwise not exist.
- The Grassroutes model has a long operating life span, as compared to others. Each village incubated is part of our business model & not just a project, which ensures a flow of clients even after project funding has ended.
- Our current and planned geographical expansion is village led. Our master trainers, selected from existing villages, train & develop the new village hospitality centers. Expansion is community led. This peer to peer sharing is a cost effective and fast means of expansion.
- In order to scale, the Grassroutes model has been adapted & replicated across cultures and regions. Our model is highly replicable across geographies, communities and cultures due to experimentation, refinement and successful execution of the model. We currently have developed 16 village hospitality centers across 4 states in India.
- Industry leader for development of new villages tourism centers
- Tested & executed models
- Team with proven track record
- Amongst the lowest set up & operating costs
- Grassroutes model is ‘community based,’ which allows
- Clients to experience unique cultural, traditional experiences with safety guaranteed by the village community.
- Instant expansion of hospitality services at minimal additional costs: We can cater from 2 tourists to 100+ students, and even high end corporate clientele as several villagers are trained per village.
- Amongst the Lowest operational costs in the industry (up to 1/10th that of similar enterprises)
Grassroutes harnesses the following techniques and processes
- Peer to peer learning: villagers train villagers, this training program is
- Contextual : Being in a village environment, with communities predominantly agrarian in lifestyle, this peer to peer training where rural youth train rural youth, village women train women, this is more relatable, grounded and hence the transfer of learning happens faster.
- Replicable: We began Grassroutes with 5 village families being trained in to become hospitality service providers, today we work with 800 + such families across 16 villages across various geographies, cultural and social groups.
- Shared Economies: The hospitality services are owned, managed and run not by 1-2 families, but by the entire village, this leads to
- The entire village taking ownership of the tourists experience and safety
- Scaling of operational capacity from hosting 1 tourists to 100 tourists with minimal additional operational expenses
- Diversification of services: By training the villagers to cater to a variety of hospitality needs, they are able to cater to tourists, host schools for learning programs and corporate professionals for experiential learning programs, thus ensuring a regular inflow of clientele.
Peer to peer learning: We began Grassroutes with 5 village families being trained in to become hospitality service providers, today we work with 800 + such families across 16 villages across various geographies, cultural and social groups this has been able possible due to Peer to peer learning.
Diversification of services: retail and institutional clientele have been able to access these village hospitality centers, we work with amongst India’s top corporate houses, best Educational institutions and have won several national awards for rural Tourism., including the National Tourism award from the Government of India.
- Ancestral Technology & Practices
If extreme poverty and lack of opportunities in rural India leads to distress migration, exploitation of scares resources and high societal stress, then development of CBHE in rural India, especially with marginalized communities ensures, that women and youth have availability of skills, infrastructure and resources and access to capital and markets leading to creation of sustainable livelihoods opportunities with dignity and at the village itself
- Women & Girls
- Rural
- Poor
- Low-Income
- Minorities & Previously Excluded Populations
- 1. No Poverty
- 5. Gender Equality
- 8. Decent Work and Economic Growth
- 13. Climate Action
- India
- India
We Currently work with over 2000 people of 800 households in 16 village communities across 4 states in India.
In 1 year: with 2500 people of 1000 households in 20 village communities across 5 states
In 5 years with 10,000 people across a network of 200 villages across India.
Our growth plans are to scale the Grassroutes model nationally.
Grassroutes 1.0: 2009-2012 was developing a community based hospitality enterprise model in a village
Grassroutes 2.0: 2012-2019 was developing a viable business model through the network
Grassroutes 3.0: 2020 onwards, scaling the model across a network of 200+ CBHE across India
This will be achieved by ‘Taking the CBHE Model National’
- Projects for State governments and multi & bilateral agencies for large scale development of CBHE across many village clusters. We are working with 2 State Tourism Boards and have 2 more in the pipeline
- Project management and Consultancy services for Corporate Social Responsibility (CSR) departments & Foundations to develop bespoke, project based, standalone CBHE. We are working with 4 CSR & Foundations, and have 3 more in the pipeline
- Co-creating an incubation space for budding entrepreneurs (individuals / communities) aspiring to work in the larger community based tourism ecosystem. We have already provided incubation support to over 20 + entities through workshops & one on one mentoring. We plan to formalize this through the Grassroutes Incubator program.
Current Barriers
Building and incentivizing the team: Our corporate programs are the key revenue generator & impact creator. Business development is critical for growth in this vertical & we are in need of a senior, connected candidate with a proven track record.
Since 2012 we have built the desired senior leadership team of passionate, committed professionals, connected with our social mission & vision; despite not being paid market rates. This needs to change this.
Adapting to COVID-19
The current pandemic presents interesting challenges & opportunities on both the demand & supply side of our model. We estimate a huge domestic travel surge, once the lockdown is lifted. In addition, the lockdown has forced people to get back to basics of living (simple living, appreciation of nature & cooking); the best practitioners of which are found in villages.
There is a need for more income sources in villages as those that had migrated have now been forced to return.
To meet these challenges we need to train our villages on new safety protocols, modify existing infrastructure & add regular high quality content to engage customers & increase footfalls.
Barriers in 5 years
Working capital: The high gestation time and delayed payment cycles are characteristcs of government and multi agency projects. These projects are essential for establishing the village centers and for Grassroutes to being about our high impact.
Striking the balance between standardization v/s celebration of diversity of culture, geographies, communities , traditions and mindsets.
Client Acquisition on a mass scale
Client acquisition & Expanding our client base
Our current client base has been primarily centered in select megacities. Grassroutes 3.0 will expand to national & international clientele, who we see as having great value for the novelty of experience, service quality offered & social impact. This involves Channel development, a new website & social media spend.
Working Capital
Securing capital through soft loans, equity and profits from the business
- For-profit, including B-Corp or similar models
Full Time: 14
Part Time: 10
Village Hospitality Service Provider: 800 families
- Inir Pinheiro: Founder & CEO: MBA from Xavier’s Institute of Management, 16+ years as social entrepreneur in sustainable development & community led enterprise https://www.linkedin.com/in/inirp/
- Uday Nanda[AD1] : Head - Finance & Strategy: MBA, Harvard Business School, Chartered Accountant India, 18+ years experience, Serial Entrepreneur, Hospitality Consultant & ex-Banker https://www.linkedin.com/in/uday-nanda-b293b620/
- Sushma Mishra: Head- Operations: MSc Zoology, Certified Trainer, 25+ years experience, Experiential & Sustainable Tourism, Behavioral Training and Teaching https://www.linkedin.com/in/sushmamishra/
- Misha Bhatt: Head - Consultancy & Government Projects: 12 Years in Volunteering management and Government Liasoning
- Richa Williams: Head - Marketing & Communications: MBA, 7 Years in digital marketing and branding https://www.linkedin.com/in/richa-williams-b1924452/
Advisors –
Arun Nanda: Chairman, Mahindra Holidays & Resorts Ltd. Director, National Skill Development Corporation. Mr. Nanda leads one of the worlds largest hospitality chains
Shambu Prasad: Professor, Institute of Rural Management Anand, India’s premier institute in Rural Management & a Fulbright Fellow
Crispino Lobo: Managing Trustee and Co-founder Watershed Organisation Trust & Executive Director of Sampada Trust
Dhruvi Shah: Vice President, Head - Programs , Axis Bank Foundation at Axis Bank
Institutional Partners
For Development of CBHE
- Watershed Organisation Trust
- Aga Khan Rural Development Support India
- Godrej & Boyce Manufacturing Company
- Conservation Wildlands Trust
- Bosco Samajik Vikas Sanstha
- Population First
- BAIF
- Madhya Pradesh Tourism Board
- Andhra Pradesh Tourism Board
- Royal Bank of Scotland Foundation
- Swades Foundation
Incubators & Enablers
- Institute of Rural Management Anand
- UnLtd India
- Dasra
For Institutional Marketing Linkages
- Hindustan Unilever Ltd
- Mahindra Finance Limited
- Qualcomm
- Axis Bank
- Pepsico
- Marico
Grassroutes has a 2-stage business model
1 we identify villages and partner with local communities to create CBHEs . This is through training in hospitality services, funding of infrastructure (tents, homestays & training halls) & developing unique and proprietary products and services; Facilitated by mobilization of funds from Governments and Foundations.
2, Grassroutes creates market linkages for these CBHE, through our 3 business verticals. These linkages generate the required footfalls and ensure new income streams.
The revenue model is:
For Community:
- Income from Lodging, F&B, Recreation & Merchandising
- A Community Fund (managed by the local committee) is created, which facilitates inclusive village development
For Grassroutes:
- Stage 1: Consultancy services & project funding
- Stage 2: Running business services, clients are billed centrally by Grassroutes. Pre approved costs at the local village level are thereafter passed through.
Our 3 business verticals and services
Retail Tourism: High engagement, sustainable and affordable rural holidays and special events - targeted at young adults, couples and families. Average duration is 1-3 days. Current client base is primarily from megacities. In 2019-20 we facilitated 3000+ holidays
Education Programs: Providing a 1-7 day immersion into the daily life of a farmer/ artisan. Targeted at schools & colleges, national and international. In 2019-20 we serviced 3500+ students from 30+ educational institutions
Corporate Training Programs: Providing outbound experiential training & consumer understanding immersions. Targeted at the Training & Development and Marketing departments of corporates. In 2019-20 we conducted 50+ junior, middle and senior level training programs for 10 corporate clientele.
- Organizations (B2B)
For Stage 1: Development of CBHE: this is via project funding from foundations, multilateral agencies, governments etc.
For stage 2: we generate money from our business verticals"
- Retail tourism
- Educational Programs
- Corporate Training Programs
Client acquisition especially via online marketing and social media are key to the success of the CBHEs in Grassroutes.
Need help in this.
Further need help in developing financial models as we scale for funding of the CBHEs
- Funding and revenue model
- Talent recruitment
- Monitoring and evaluation
- Marketing, media, and exposure

For marketing: Corporates and Educational institutions
For spreading the CBHE model: Funding agencies and academic institutions

