Urbanclap

Urbanclap is Uganda's and India's leading home service app. Through the app, you can order reliable home services- everything from a beautician to a make-up artist, plumber, to a cleaner, yoga trainer to an interior designer, among others. 

We provide a variety of wellness services among which include 

1. Beauty and wellness: salon at home, spa at home, party make-up, as well as bridal make-up.

2. Health at home: Yoga trainers, fitness trainers, nutritionist, physiotherapists, dentists and nurses.

3. Home repairs: Electricians, plumbers, carpenters, AC repairs, washing machine repairs, refrigerator repairs, water purifier repair, air cooler repair, car repairs, mobile phone repairs, laptop and TV repairs. 

4. Cleaning and pest control: Home deep cleaning, bathroom cleaning, sofa, kitchen, carpet and car cleaning as well as pest control and fumigators.

5. Home projects: Interior designers, architects, packers and movers.

6. Other services: Tutors, accountants, lawyers, tax consultants and event managers.

With majority of urban dwellers being temporary house owners, a big percentage of the urban population faces challenges to identify service providers and get used to the new environment. The growing economies in major cities around the globe has also caused high costs of living for small-scale service providers to rent and maximize profits at their places of work. This has left many youths unemployed with 70% of the Ugandan population facing the current predicament.

Case in point, Ali is a 24 year old graduand from school of engineering at Makerere university. He joins over million of youths searching for similar employment in engineering. To his surprise, all government contracts are given to big organizations and the same organizations require that you need 10 years experience to be hired by them. 

Ali, with two years of unemployment resorts to gambling and unskilled labour. All his learned skills have been wasted to luggage carrying and taxi driving. The same fate Ali suffers is what is happening to youths around the globe. 

We are losing resources in form of time and money with increasing problems associated with urbanization.

Ali decides to partner with us so that we link him to people who needs his skills in engineering by offering him contractual part-time jobs. In a single week, Ali gets 3 contracts which he completes to our client's total satisfaction and convenience. 

People in very many localities download our app and seek attention of our experts in different fields and according to their demands.

With over 52% of the global population living in urban areas, https://ourworldindata.org/how... our solution has come in handy to help and quicken service delivery of all home based services. 

This is through use of our mobile app where people can order for any specialist of their choice from nurse, engineer, barber, technician, pharmacist, cleaner, vet doctor, among others. This will save on time wasted during traffic hours as people try to move distances to seek for similar services.

Jane, a 52 year old went to her place of work which is 30 km away from where she stays. In the middle of her journey, she notices that she forgot her daily insulin medicine. Perplexed in anxiety and with fear engulfing her, Jane decides to order for new insulin medication via the Urbanclap app. 

To her surprise, a medical doctor from one of our partner health centres reached her in 5 minutes to check up on her and advice for medication prior to his findings. 

Unlike most drug delivery apps which deliver medications without examining their patients, urbanclap has come in handy to bridge this gap. 

With a fully stocked platforms that offers variety of services from health, home spa and wellness, repairs, interior designs among other, we guarantee utmost satisfaction for our clients. 

The app use Google-speech recognition technology to match clients with language difficulty whereas it employs GPS system to track and real match clients to our specialists. 

This app is a single solution for any kind of delivery that a customer might want. Whether it is food item that needs delivered or a bag of cement, this app is equipped to handle just about everything that needs delivery!

If you want that your customer should think of you every time they want something delivered, then this is the app for you. It is the beginning of the best possible business in the delivery sector.

From food delivery to laundry and home care services, dedicated ... Business owners can save money with these apps since they don't have to invest ... An on-demand delivery app is an excellent solution for local businesses.

Urbanclap is a hyper-local business in nature. You cannot afford long-distance delivery for several reasons: first of all food doesn’t travel well. The second reason is that distance often reduces rider’s efficiency given that cities are high traffic places. In order to maximize rider efficiency, the ideal average distance for us is between One – two and a half kilometers. We try to put vendors and service providers in different zones based on this distance which is a common practice for us in across all of our operations around the world.

With an ever increasing emergency and bloom of delivery services for goods on the market which offer one or two services, our solution has been tailored to bring all home-based services in one place. This means that our client will not be required to have many apps or service providers for each specific service. 

The world economy is growing with new technologies required to meet the evolving world. We are shifting from having many service providers.

Our app is a business solution. We have built this app to ensure that it becomes the easiest way for you to make money. This is a holistic app aimed at catering to the massive requirement that is there in this world for getting things delivered from one place to another.

Gone are the days when delivery is restricted to sending parcels. Today, the business of delivery has evolved into a much more complicated sphere. Our focus is to ensure that our app is capable of helping you reach out to the maximum number of people. This is why our app is 100% responsive and work seamlessly in android, iOS etc.

Each year, more and more consumers are attracted by on-demand delivery apps. According to research, the use of on-demand services greatly increased from 24.9 million customers in 2016 to 41.5 million in 2017. 

With our app offering all these services, we hope to disrupt economies around the globe with a cheaper, fast, reliable and convenient solution. 

1. Currently, we are serving an estimated 7,056,709 people in both India, UAE and Uganda.

2. In one year, we will be serving an estimated 20,000,000 people.

3. Around 57,000,000 will be served in 5 years time.

I want to partner with various ministries of trade in different countries to introduce a cross-border business.

I want to raise more capital to introduce Drones for deliveries. These drones will dispatch goods needed for emergency such as drugs and kits to aid people that are in distant areas and cannot be accessed in the shortest time possible.

I want to scale to other countries such as Kenya, Rwanda and Bangladesh and penetrate their fin-tech sectors. 

I want to increase the number of service providers registered on the application to increase efficiency of service delivery and provide more employment to people. 

Government policies that hinder development of startups through heavy taxation.

The second problem is online payment which is a challenge for these days as well. People are not either interested or habituated in online payment. Trust is also an issue when it comes to the online transaction.

Thirdly, I would say that infrastructure was and is a major challenge. The traffic is now worse than before. Since we run a logistics team, we get to endure the troubles that come with traffic and road conditions across the country.

The other most prominent challenge is finding skilled talent with an understanding of eCommerce. One of the reasons is, of course, our eCommerce industry is quite nascent. We can recruit and train people easily and people are also delivering but still, if we could have more skilled people then we could change the entire industry dramatically.

We are also faced with limited resources in form of capital to increase customer base and market reach.

Use partnership with already existing firms to help in labour in case of need to penetrate new markets in other countries.

I am applying to Tiger Challenge to raise more funds to be able to scale to other countries. 

A significant percentage of our payments now happen offline. In some instances, it is around 90% which is inefficient for us as a technology business. Consequently, we have to collect, monitor and keep track of cash from our 250+ riders every day. It is a major activity which could have been smoother and faster if people had paid online.

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Bangladesh has the 40th-largest consumer market of the world by household final consumption expenditure (171,497 million of US$).

Online service delivery business, especially in Dhaka and few other cities of the country, has witnessed an unforeseen rise, thanks to technological advancement and change in lifestyle.The market is expected to cross $50 billion by 2025, indicating the huge potentials of the sector.

The business is getting popular because people are being gradually dependent on technology.

Besides, people’s lifestyle is changing with higher buying capability and increased busy hours, which are leading them to take ready made foods, drugs, and all home based services.

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Full-time staff: 4

Part-time staff: 38

Contractors: 127

We are a group of passionate innovators and netprenuers from a diverse course of culture and nationalities. Our team is made up of people from India, Uganda, United Arab Emirates as well as Kenya. With our exposure in handling multi-national companies, we believe we are better placed to deliver in Bangladesh.

We possess the following skills that we believe will efficiently deliver the project to success:

1. Leadership skills 
2. Computer skills including, programming, computer science and networking.
3. Entrepreneurship skills. I have been involved in sessions of entrepreneurship will imparted me with knowledge of business.
4. Management skills. We have managed successful enterprises together and therefore have experience in cross-border companies. 
5. Financial literacy and management. 

We are currently partnering with different pharmacies, drug shops, retail stores, engineering firms, law firms, among others which provide us with goods and services which we deliver to our clients at the comfort of their homes. 

Our application seeks to break the barriers to access in service delivery by creating a flexible alternative to geographic, temporal, perceptual, cultural, personal and other barriers. 

MARKETING STRATEGY

We give tokens for referrals to use the application where people who refer others get rewards in mobile app. The rewards are used to order for services and goods for free.

We also engage in social media brand marketing on all digital platforms.

We have partnered with ministry of trade to create awareness to communities about availability of our services.

CUSTOMERS

• People who have access to digital platforms such as social media and smartphones.
• Vulnerable and hard-to-reach populations.
• Rural population.
• Urban slum dwellers.
• Schools and communities.

We are a B2C oriented application that offers home based goods and services to our clients.

Our target market includes individuals who possess smart phones in any place of our operation.

             
Revenue Model
The mobile application is a free application on play store and IOS platform. We use this option to advertise through our mobile app to generate its maintenance fee.

The business also attracts percentage commission from partner retail shops and service providers for any business made via the app.

1. Acquire technical skills through training from content experts at Tiger IT to help advance my work.
2. Gain access to funds to be able to scale up my venture.
3. Receive mentorship and strategic advice in entrepreneurship and sustainable development.
4. Gain social capital through networking with fellow entrepreneurs and global change makers.
5. Attract and create partnership with companies in technology and other goods and services.
6. Gain access to Bangladesh through introducing me to this market for expansion of my customer base.

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