MyHealthcare

Only 1.33 Health care worker is out there to look after for 1,000 population in Myanmar. Therefore, we are also suffering from the shortage of skilled labour, hence the constant overload and long waits at hospitals and clinics.

"MyHealthcare", create a high-tech platform for patients to ask health related questions that are answered by professional doctors through Chat, Voice call and Voice call.

MyHealthcare app provide a better schedule for healthcare professionals, save the time of 75% of patients who do not need a physical examination, as well as give better access to healthcare for the people who live in underserved rural areas.Statistics show that almost 75% of hospital visit are basic and can be easily handled through a phone or a video call instead.

With mobile health, the users can access confidential consultation, reduce delay in receiving appropriate care and improve preventive health knowledge.

• In Yangon, commercial capital city of Myanmar, with over 7 million of people, everyday we are facing traffic jam problem. Urban employee will have to take leave the whole day due to health-related reasons because it take a lot of time to go hospitals and clinic.
• In addition, only 1.33 health care worker is out there to look after for 1,000 population in Myanmar, compared to our neighbor Thailand had 2.04 health care worker per 1,000 population. Therefore, we are also suffering from the shortage of skilled labour, hence the constant overload and long waits at hospitals and clinics. 

• 

• Moreover, Maternal Mortality Rate remains very high: in every 100,000 live births, 282 women die in Myanmar. Sexually transmitted infections and pregnancy-related issues are the top killers owing to the lack of formal sexual education at school and confidential remote access to quality sexual knowledge. Myanmar women are too shy to talk/ask about sexual issue with family members, friends and even doctors face to face. Therefore unexpected pregnancy happen among young people.

• 

• Majority of our targeted user are low-income factory workers especially garment workers, 94% of garment workers are women and most are migrant workers
• We arranged health education talk for universities students and distribute app among students as early adopter, get feedback on app and their needs
• Via mobile health, the users can access confidential counseling, reduce delay in receiving appropriate care and improve preventive health knowledge. MyHealthcare provide health education for urban and rural populations in Myanmar. Health education helps decrease the workload at public hospitals

For Patients

• “MyHealthcare” create a high-tech platform for patients to ask health related questions that are answered by doctors through Chat, Voice call and Video call
• Able to make an appointment to see the doctor online. MyHealthcare helps decrease the workload at public hospitals
• Our sophisticated automation system will matching patient and online doctor. We act as a triage system: accessing the severity level of the patients and referring them to appropriate level of care
• MyHealthcare will be able to provide for patient’s medical condition, recommend the right treatment for their illness and issue an electronic prescription if necessary
• MyHealthcare allows user to consult 24/7 via mobile app. That's why if user suffer diseases like headache, Diarrhea at the midnight, user can receive appropriate care and right treatment for their illness anytime, anywhere
• In additional everyone in Myanmar can access health articles that written by medical doctors and Frequently ask health questions

For Doctors

Currently we are hiring two in-house well-trained doctors. But cost of hiring doctors is expensive, so that we are developing very powerful doctor platform that allow doctors to register who want to provide remote consultation to reduce unnecessary travel time and increase efficiencies. 

We offer professional fees to doctor per consultation. On the other hand, we are planning to build AR technology in healthcare that allows medical knowledge, skills and expertise to be shared remotely. AR will play as a key role in guaranteeing the quality of consultations, with a specialist using the AR tools to guide diagnostic procedures. This knowledge sharing means doctor can get access to check vital signs and how well complex concepts can grasped. Our AR will become helpful tool in aiding medical professionals complete day-to-day tasks more accurately and efficiently. Platform doctors can choose getting professional fees or medical training in exchange for their consultation.

• Big data and Artificial intelligence will be implemented to analyze data and statistics of patient’s behavior and illness that generated through our platform.
• We are planning to build AR technology in healthcare that allows medical knowledge, skills and expertise to be shared remotely. AR will play as a key role in guaranteeing the quality of consultations, with a specialist using the AR tools to guide diagnostic procedures. Our AR will become helpful tool in aiding medical professional complete day-to-day tasks more accurately and efficiently.
• By providing patients with remote accessibility to quality healthcare expertise around the clock, they can consult with qualified doctors for free-of-charge. Moreover, we are trying to promote health knowledge of the general public, MyHealthcare app will educate them to look after themselves and their families better. In the form of preventive care, our medical workforce is changing their lifestyle remotely.
• On top of that, we are working with partners from private sector like factory employer to distribute app to low-income factory workers.
• In user Friendly matters, by holding health education talk at specific sector and let user use our app, collect user behavior and fix as necessary to improve user experience.

Currently we implement web platform and an android app using Microservices architecture to become easier to build and maintain. The benefit of Microservices architecture is that allows each service to be deployed, rebuilt, re-deployed and managed independently. Any problem with a microservice will not influence the entire system and the failure of individual microservices can be compensated quickly.

Security is a key in Healthcare sector. That’s why we use JWT (Json Web Token) to securely get the identity of the client and transfer consultation data.  

Big data and Artificial intelligence will be implemented to analyze data and statistics of patient’s behavior and illness that generated through our platform. We will be using AI to optimize medical quality and doctor productivity. MyHealthcare AI will initiate the medical consultation will do as mentioned below:

• Detect patient’s health problem from text message and categorize it into specific topic
• Gather relevant medical information from the patient and summarize the information to doctor
• Make system learn from the above for future consultations

We are planning to build AR technology in healthcare that allows medical knowledge, skills and expertise to be shared remotely. AR will play as a key role in guaranteeing the quality of consultations, with a specialist using the AR tools to guide diagnostic procedures. Our AR will become helpful tool in aiding medical professional complete day-to-day tasks more accurately and efficiently.

We developed an ambitious programme of activities including health talk, health quiz and events. These activities have been aimed at sharing knowledge at individual, family, community and national levels in relation to social investment.

Activities

• We arranged health education talks at women community centres to improve sexual health and other preventive health knowledge
• We are working with partners from private sector like factory owner to distribute app to low-income factory workers
• University Student receives access to confidential remote access to qualified medical expertise 

Outputs

• Public gains improvement in sexual health knowledge
• Know how to look after themselves and their families better
• Cuts wastage and out-of-pocket expenses by preventing patients from utilising healthcare resources unnecessarily 

Outcomes

• Create a better schedule for healthcare professionals, save the time of 75% of patients who do not need a physical examination Ensures that patients go to right healthcare facilities at right time and hospitals receive right patients

• We have more than 13,000 users. There are more than 4,600 direct consultation in our database now. We have over 2,200 monthly active users. Our mobile app returning users is 83%, according to Google analytics
• We are expected to gain 100,000 users in one year. 

The population of Myanmar is 54 million, 39% of them are using internet. A population of 21 million is assumed as our potential user. We are expected to reach out 30% of potential user (600,000+) in five years.

• Increase corporate customers and factory workers to access quality health care services and expertise anywhere, anytime
• Give better access to healthcare for the people who live in underserved rural areas
• Aim to reach more women and girls users by holding health education talks at women community centres. Community-based efforts will be executed with organization like Akhayar
• Among the app users, we aim to achieve 40% improvement in sexual health knowledge and 90% confidential remote access to qualified medical expertise

1. We are facing the financial challenge to scale up our mobile app and extend operation for nationwide.
2. Being a developing country, Myanmar nationals lack the knowledge about how to use of advanced mobile technologies including app-based solutions despite a dramatic rise in mobile density.

1. We will strive to establish a more sustainable financial structure by selling healthcare package to insurance companies which are providing corporate health policy to company
2. The barrier of how to use mobile technologies, we will be holding health education campaign by collaborating with NGOs, INGOs and UNICEF etc…

• 2 full-time Android developers who have more than 4 years experience 
  
• 1 full-time Backend developer who have more than 5 years experience
• 2 full-time Doctors who have more than 4 years experience in healthcare call center
• 1 part-time senior doctor 
  
• 1 full-time Business Development
  
• 1 full-time Digital Marketing
• 1 full-time HR/Admin staff

Total 12 peoples including 3 co-founders.

MyHealthcare team comprised of three co-founder.I myself Chit Hnin Pwint Wai is CEO and am running a successful company. My responsibility is as follow: 

• To be responsible for attending business meeting with investor, potential customer, mentor, advisor
• To reach out the local and international community in order to increase brand awareness
• To keep an eye on the market

Dr, Swan Saung Oo, CMO of MyHealthcare. He founded the first M-health social enterprise Myanmar since 2015. To lead the medical team in compiling the existing data and extracting a number of FAQ from that as well as from various sources.

Ms.Chit Moe Pwint wai, COO of MyHealthcare. She mainly focuses on executing the company's operations and business plan, according to the established business model. Moreover she often handles a company's internal affairs, while the CEO functions as the public face of the company. She is overseeing the organization's day-to-day operations, creating the policies and strategies that govern operations.

• We are working with partners from private sector like factory owner to distribute app to low-income factory workers
• We are collaborating with Phandeeyar (Startup incubation company) to arrange health talk and distribute app among startup community 

We have several revenue channels.

1) B2B business model: we will offer the most cost-effective solutions For Employer to manage their Employee medical benefits. We will be collaborating with insurance company which offers corporate health insurance policy to employer. Our service will be part of corporate health insurance service. 

• With health benefits, employees are less to take leave due to health-related reasons
• Employee become more focused at work
• As we offer including mental health, MyHealthcare bring relief employees occupational stress

2) B2C business model: We will be offering low-cost healthcare package to factory workers.

• MyHealthcare helps households save medical expenditure

1. Raising investment capital
2. Offers corporate health insurance policy to employer. We will be charging $ 9 /employee /month for Unlimited Chatting, Voice Call [10 times], Video Call [5 times]
3. Offer low-cost healthcare package especially for factory workers. We will be charging $2 /employee /month for Unlimited Chatting, Voice Call [5 times], Video all [2 times]

As I mentioned earlier, we are facing the financial challenge to scale up our mobile app and extend operation nationwide. Both financial and non-monetary support from the Solve are essential to MyHealthcare. 

I would like to become part of the Solve to open channel to new markets and partners. Joining the Solve, we can pursue both domestic and global opportunities and build awareness for MyHealthcare.

1. We would like to get monetary or non-monetary help from Innospark Ventures (https://innosparkventures.com/) to scale up our MyHealhcare AI development
2. We want to be a partner with eVisit (https://evisit.com) to get technical support to ensure quality of MyHealthcare Telemedicine system
3. We strive to partner with mobile/telecom operators to get support such as push SMS blasts and special packages, free data rate while using MyHealthcare app

Big data and Artificial intelligence will be implemented to analyze data and statistics of patient’s behavior and illness that generated through our platform. We will be using AI to optimize medical quality and doctor productivity. MyHealthcare AI will initiate the medical consultation will do as mentioned below:

• Detect patient’s health problem from text message and categorize it into specific topic
• Gather relevant medical information from the patient and summarize the information to doctor
• Make system learn from the above for future consultations

We are keep working on ambitious programme of activities including health talk, health quiz and events. These activities have been aimed at sharing knowledge at individual, family, community and national levels in relation to social investment. 

Activities

• We will arrange health education talks at women community centres to improve sexual health and other preventive health knowledge
• We are working with partners from private sector like factory owner to distribute app to low-income factory workers
• University Student receives access to confidential remote access to qualified medical expertise 

Outputs

• Public Urban/Rural residents gains improvement in sexual health knowledge
• Know how to look after themselves and their families better
• Cuts wastage and out-of-pocket expenses by preventing patients from utilising healthcare resources unnecessarily 

Outcomes

• Create a better schedule for healthcare professionals, save the time of 75% of patients who do not need a physical examination Ensures that patients go to right healthcare facilities at right time and hospitals receive right patients

As Women-led startup, MyHealthcare aims to help women for better quality of life and well-being throughout their lives.

Myanmar women are too shy to talk/ask about sexual issue with family members, friends and even doctors face to face. Therefore unexpected pregnancy happen among young women.

By MyHealthcare mobile app, women can ask sexual issues directly to doctors anonymously without being seen others. It saves time, energy and cost, causing greater efficiency.

Activities

• We will arrange health education talks at women community centres to improve sexual health and other preventive health knowledge
• We are working with partners from private sector like factory owner to distribute app to low-income factory workers. 90% of factory workers are women, they will gain better quality of life and well-being throughout their lives 
• University Student receives access to confidential remote access to qualified medical expertise through MyHealthcare mobile app

Outputs

• Public Urban/Rural residents gains improvement in sexual health knowledge
• Know how to look after themselves and their families better
• Cuts wastage and out-of-pocket expenses by preventing patients from utilising healthcare resources unnecessarily 

Big data and Artificial intelligence will be implemented to analyze data and statistics of patient’s behavior and illness that generated through our platform. We will be using AI to optimize medical quality and doctor productivity. MyHealthcare AI will initiate the medical consultation will do as mentioned below:

• Detect patient’s health problem from text message and categorize it into specific topic
• Gather relevant medical information from the patient and summarize the information to doctor
• Make system learn from the above for future consultations

As Women-led startup, MyHealthcare aim to help women for better quality of life and well-being throughout their lives .

Myanmar women are too shy to talk/ask about sexual issue with family members, friends and even doctors face to face. Therefore unexpected pregnancy happen among young women.

By MyHealthcare mobile app, women can ask sexual issues directly to doctors anonymously without being seen others. It saves time, energy and cost, causing greater efficiency.

Activities

• We will arrange health education talks at women community centres to improve sexual health and other preventive health knowledge
• We are working with partners from private sector like factory owner to distribute app to low-income factory workers 
• University Student will receives access to confidential remote access to qualified medical expertise through MyHealthcare mobile app

Outputs

• Public Urban/Rural residents gains improvement in sexual health knowledge
• Know how to look after themselves and their families better
• Cuts wastage and out-of-pocket expenses by preventing patients from utilising healthcare resources unnecessarily